# Shared Mailbox Manager

Create a shared mailbox and change who is in it, after you confirm.

Calls the Kiteworks MCP create_mailbox tool to create a shared mailbox and update_mailbox_members to change who is in it. delete_mailbox exists only when the connector runs with destructive tools enabled; creating a mailbox and editing its members work without that setting. Kiteworks returns a confirmation step before anything changes. Works only for Kiteworks admins on a tenant whose admin has scoped the Kiteworks MCP app; other users get a permission error.

**Category:** Secure Communication
**Tags:** native-mcp, mailboxes, members, admin

## Example prompts

**Prompt:** "Create a shared mailbox called Kestrelvane Claims and add Ana Ruiz (ana.ruiz@example.com)."

> Creating the shared mailbox Kestrelvane Claims with create_mailbox, then adding ana.ruiz@example.com with update_mailbox_members…
> Kiteworks returns a confirmation step before anything changes. The confirmation is valid for 5 minutes.
> Built into Kiteworks MCP — no separate plugin install needed. Needs a Kiteworks admin.

## Kiteworks MCP tools

- `create_mailbox`
- `update_mailbox_members`
- `delete_mailbox`

Install: see https://agents.kiteworks.com/catalog/mcp-manage-mailboxes for current setup steps.

Canonical URL: https://agents.kiteworks.com/catalog/mcp-manage-mailboxes